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Effective starting from August 29, 2023
Sandiaoling Eco-Friendly Tunnel Reservations Important Notes
1. The earliest reservation date is 14 days before the intended "visit date" (earliest available reservation is possible when subtracting 13 days from the visit date). For example, if your planned visit date is the 14th of the month, the earliest reservation can be made starting at 12:00 PM on the 1st day of the month.
2. Latest Reservation Date: reservation is possible on the intended "visit date" itself if there are available slots for that day. If all slots for the "visit date" are taken for a particular time period on that day, reservations for that time period will no longer be possible, even if it's within the same day (e.g., if you try to reserve a slot between 08:30AM and 11:30AM on the same day if 13:30 is not possible).
- To enter the tunnel, you must complete the online reservation application, obtain an approval number and password and then present your QR code on-site for admission.
- Any modifications or cancellations to a successful application must be made through this system at least 3 days before the scheduled entry date, with a maximum of 2 modifications allowed.
- Each person, including the applicant, children, adults and seniors, must be included in the count for the total number of visitors.
- Approved visitors must present a QR code for verification and may enter only after successful verification.
- Reservation permits are valid for the specific visit date and time slot as specified on the approved application. To not affect the rights of others, reselling of entry qualifications by scalpers, obtaining undue benefits or forging false lists are strictly prohibited. Violators will have their visitation rights suspended for up to six months in accordance with regulations and those involved in fraudulent activities will be reported to the police.
- Applicants are required to use their real names and not apply under nicknames or aliases. Those who use false information or contact details for applications will not be allowed admission.
- Visitors who arrive late can enter the tunnel up to 1 hour after their reserved time slot (e.g., for a reservation from 09:30 to 10:30, the latest entry allowed is 11:30).
- Please note that the last entry for visitors is at 4:00 PM
- The competent authority reserves the right to suspend entry applications due to government requirements and will notify through the entry application system.
- Reservation Rules:
- For group and small group applications:
- Group Application: Each group can apply for a total of 6-10 people for each time slot.
- Small Group Application: the applicant can apply for a total of less than 5 people for each time slot.
- For government promotion of tourism and operational needs:
- Residents of Suoren Borough in Ruifang District, Mudan Borough in Shuangxi District, and Sandiao Borough in Ruifang District (domiciled residents) may apply for registration to visit separately with the Tourism and Travel Department, New Taipei City Government.
- The Tourism and Travel Department of the New Taipei City Government may modify entry session times and other relevant matters based on actual operational needs and will announce these changes in the application system.
-Entry check-in times and locations
Admission sessions during opening days
(includes both weekdays and weekends/holidays)
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Session
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Reservation Time Slot
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Available for admission
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1
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08：30～9：30
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8:30~10:30
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2
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09：30～10：30
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09:30~11:30
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3
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10：30～11：30
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10:30~12:30
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4
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11：30～12：30
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11:30~13:30
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5
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12：30～13：30
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12:30~14:30
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6
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13：30～14：30
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13:30~15:30
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7
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14：30～15：30
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14:30~16:30
(The latest admission time is 4:00 PM)
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8
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15：30～16：30
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15:30~16:30
(The latest admission time is 4:00 PM)
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Remarks:
- At the latest, you must complete the check-in within 2 hours after the start of each session, and no entry will be allowed beyond this time (for sessions 7 and 8, the last entry for visitors is at 4:00 PM, and please do not stay in the premises beyond closing time). The premises is closed on regular closed days, New Year's Eve, typhoon days, election days, and other days announced as non-working or non-school days. All other days are considered opening days.
- Opening Hours: 8:30 AM to 4:30 PM. (The latest admission time is 4:00 PM)
- Guided tours are conducted daily at 9:00 AM and 2:00 PM. If you wish to join a guided tour, please select sessions 1 and 6.
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Privacy Statement and Information Security Policy
Dear visitor,
The Sandiaoling Eco-Friendly Tunnel website (hereinafter referred to as "the Website") highly values and respects your privacy rights. To assist you in understanding how the Website gathers, processes, utilizes, and safeguards your personal information, we kindly ask you to thoroughly review the privacy policy established by the Website. This policy will aid in your comprehension of our guidelines and principles for handling and utilizing personal information while utilizing the services offered by the Website.
I. Scope of Application
The following privacy protection policy applies to the collection, use, and protection of personal data involved when you use the Sanjiaoling Eco-Friendly Tunnel website ("the Website").
II. Methods of Collecting, Processing, and Using Personal Data
1. Using various services on the Website: When you use the Website's services, such as applying for visiting reservations or guided tours, you may be asked to provide personal information such as your name, phone number, email address, etc. The collected personal information is only used for activities, user profile analysis, or academic research purposes.
2. General browsing: When browsing or searching on the Website, relevant records (logs) generated by the server include connection device IP addresses, usage time, browser, and browsing data records, etc. The Website will assign identifiers to individual web browsers to aggregate the webpages that users visit within the Website. These aggregated data are solely used by website administrators to analyze the online behavior of all users and cannot be linked to your personal information.
3. Unless with your explicit consent or under the following circumstances, this Website will not modify or delete any personal information on its own.
(1) Violation of Website-related regulations.
(2) Safeguarding the rights and interests of other users or relevant units.
Others: Apart from the personal information collected when using various services on this Website or during general browsing, if you willingly disclose personal information on this website, such disclosures are not governed by this Website's privacy protection policy.
III. Use and Policy of Cookies
In order to provide you with personalized services, we sometimes use Cookies technology to store and track user data at certain times. Cookies are small pieces of data that are sent from a website to a user's browser and are stored on the user's computer hard drive. Users have the option to adjust their browser's Cookie settings, which can typically be found in Netscape's "Preferences" under "Advanced" or in Internet Explorer's "Internet Options" under "Security." These settings allow users to choose whether to accept all Cookies, receive notifications when Cookies are set, reject all Cookies and more. If you choose to reject all Cookies, you may not be able to use some personalized services or participate in some activities.
1. We generally use Cookies for the following purposes and under the following circumstances:
To provide a better and more personalized service: Cookies are used to facilitate your participation in personalized interactive activities. Cookies are created when you register or log in and are modified when you log out.
2. To track the number of visitors and analyze browsing patterns: This helps us understand webpage usage and serves as a reference for improving our services.
3. To track clicks on promotional advertisements or participation in marketing activities: During website-hosted marketing events, cookies may be used to track the level of participation and related data.
IV. Data Sharing Policy with Third Parties
Except for the following circumstances, the Website will not sell, rent, or exchange any of your personal information with other organizations or individuals:
1. In compliance with judicial and investigative authorities, through required legal procedures for inspection.
2. In order to provide you with other services or benefits, and with your consent.
3. Based on the consideration of enhancing the effectiveness of government website services.
V. Information Security Measures
Given the inherent unpredictability of data transmission across the Internet, we cannot guarantee 100% security in data transmissions on the Internet. We are fully dedicated to safeguarding the personal information of our website visitors and may employ industry-standard SSL security systems in certain situations to guarantee the security of data transmissions. Since data transmission involves the security of your internet environment, we cannot guarantee or assure the security of data transmission to or from visitors of the New Taipei City Government website. Visitors should be aware of and assume the risks associated with Internet data transmission. Various personal information that visitors may choose to disclose on the Website may be collected and used by others. If you are concerned about these issues, you may choose not to input this information. When you disclose personal information on the Internet that can be accessed by others, you may receive advertisements or spam provided by other organizations. Please understand that the consequences of this are beyond the control of this Website and we cannot assume any responsibility.
VI. Privacy and Information Security Protection Policy Amendments
The Website may revise this policy from time to time to comply with the latest privacy protection regulations. When we make significant changes to the regulations for using personal information, we will post notices on the Website to inform you of relevant matters. If you have any questions about our privacy protection policy or about the collection, use or updating of personal information, please call our hotline at (02) 2960-3456, extension 4149 or 4151.